I’m evaluating your search engine to meet the requirements of a project I’m working on. So far it looks great, easy to configure & use.

One problem I’m having is opening links to pdf files stored on a shared network drive. The search returns the correct results but when I try to open the link either I get an error that the file cannot be found or nothing happens depending on the browser used. I’ve tried using IE, Firefox and Chrome, following the instructions in your documentation & from the forum without success. The link takes the format
file:///10.135.65.119/livgate1/Apps/ProcessesAndProcedures/NT000010FA SQL Error Procedures.pdf

As I need to demonstrate the solution to management soon any help would be much appreciated

Does this happen to all pdf files, or only a small minority?
Have you tried to manually mount the \\10.135.65.119\livgate1 share and vitrified that the file exists? If it exists, can you open it by clicking on it?

It may take a sometime from a file is deleted at the source share to it is removed from the search engine.

Hi ndawson1,

maybe a misspell but, as far as I can see, the example link you posted has a triple slash
file:///...

Good point Kigy!

Linking to local files with the “file:” syntax is not as strait forward as one may think. Difference web browsers require different formats. For example Internet Explorer require the link to have 5 slashes in the html code like this: file://///192.0.2.124\wikipedia\o\Oslo.doc .

However this get displayed with only two slashes like this: file://192.0.2.124\wikipedia\o\Oslo.doc when you view the web page.

Ndawson1: Can you do post the version number on the web browser you tried and use the web browsers “view source” function to see what the links look like in the raw html code?

Have you tried Jarle Hansen suggestions above?

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