Can Searchdaimon index file system folders in languages other than English?

While evaluating Searchdaimon I’ve created a SMB collection to index a file system resource ( //my.server/myfolder/ ) and configured it with a valid user authentication credentials and user prefix.

The top level directory of the file system resource contains two sub-folders in Japanese. When the crawl is started it returns almost immediately. The status of the collection on the admin screen is OK (green tick mark), but the collection size is zero.

Checking the Crawling Management Log reveals:

Jan 14 15:10:26 searchdaimon crawlManager[26826]: Finished crawling of collection “SMBTest” (id 181).
Jan 14 15:10:26 searchdaimon crawlManager[26826]: ERROR: crawlsmb.c: Error! Could not open directory //g-my.server/myfolder//部門別フォルダ for dir “//g-mode.local/root//部門別フォルダ” at src/crawlSMB/crawlsmb.c:243
Jan 14 15:10:26 searchdaimon crawlManager[26826]: ERROR: documentError: level: 1
Jan 14 15:10:26 searchdaimon crawlManager[26826]: ERROR: crawlsmb.c: Error! Could not open directory //my.server/myfolder//業務用フォルダ for dir “//g-mode.local/root//業務用フォルダ” at src/crawlSMB/crawlsmb.c:243
Jan 14 15:10:26 searchdaimon crawlManager[26826]: ERROR: documentError: level: 1

When using a SMB collection configured initially with a Japanese directory name (e.g. //my.server/myfolder/部門別フォルダ/) the admin screen returns the following error when attempting to start the crawl.

Could not submit crawling request.
Error: crawlsmb.c: Error! Could not open directory //my.server/myfolder/部門別フォルダ/: for dir “//my.server/myfolder/部門別フォルダ/” at src/crawlSMB/crawlsmb.c:563

Is this error caused by the Japanese directory names, or possibly my SMB Collection configuration?

We do support Unicode names, so this is supposed to work, but none Latin characters has been known to cause problem for many programs before. I will have someone test especially with the characters you have in your post and get back to you.

I have done some testing by making a folder named langtest and added two folders, one named 部門別フォルダ and one with the Norwegian characters æøå. I was able to crawl thus find. The ES correctly crawls it as this:
file://213.179.58.124/Sales/langtest/部門別フォルダ/Japanese language test.txt
file://213.179.58.124/Sales/langtest/æøå/Norwegian language test.txt

You can see for yourself in our demo:
Url: http://bit.ly/1maM3re
User: demo
Password: 1234Asd

However it may be some character encoding gone wrong somewhere anyway. If I view the langtest folder on the server with Windows Explorer the Japanese characters gets replaced with squares:

It may also be that the Japanese characters have nothing to do with this. Can you try to make a folder with Latin characters ( a-z ) and see if you are able to crawl that?

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