Hi,

I’m getting an error when I try and set up a new crawl:

Error: crawlsmb.c: Error! Could not open directory //fileserver.[mydomain].internal/staff-shared: for dir “//fileserver.[mydomain].internal/staff-shared” at src/crawlSMB/crawlsmb.c:563

I’ve tried using both the DNS name and the IP address for the server, and I’ve checked using smbclient (which works fine).  I’ve tested a couple of username/password combos, both with and without the leading domain, and even in the .(JavaScript must be enabled to view this email address) format.

The only thing I can think of is that ES might be mangling the password when it stores in the DB; our password is complex (including special characters).

Can anyone shed any light on this?

Hi,

did you try it like that: \\<server>\<share> ?
That is working fine on my installation.

Best regards

I had the same problems and got it to work now. Go to Manage/Edit Collection and make sure you are selecting the option “New values - inpu below” in the combobox “Use stored authentication” of the authentication form. Then enter the user name with the domain (e.g. “domain\user”) together with your password and leave the user prefix field blank.

That worked for you?
My crawl-user is stored without the prefix, I filled the prefix-field.

Maybe thats not an issue caused by that, maybe just coincidence?

The Domain prefix in the username field has been finally extracted by the system and transferred to the user prefix field. Maybe the issues was caused by a stored user authentication with wrong parameters and thereafter I missed to correct the input by selecting the “New values - input below” option.

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